Terms and Conditions of Purchasing and Attending

Classes, Courses, Private Classes and Online Programmes 

These Terms of Purchase set out how you (the Customer or Student) can make purchases from my site and participate in any programmes, classes or courses delivered by Ana Stefan. 

Please read them carefully.  If you have any questions get in touch

I provide a nurturing and safe practice with general guidelines for the practice, but no responsibility will be taken for any injuries you may incur during these practices. 

As is the case with any physical activity, the risk of injury is always present and cannot be entirely eliminated.

The golden rule is 'if it doesn't feel right then don't do it. I encourage you to stop when you need to. Consult your doctor before taking up any new physical activity or if you experience any aches or pains or have had an injury or operation. 

 

Ana Stefan will not accept liability for any injury or otherwise from your participation in these programmes. 

 

By joining our online or in-person classes, courses, programmes, consultations or private appointments you agree to the following terms:

  • You confirm that you are 18 years of age or older and are capable and competent to understand and abide by these Terms.

  • You have consulted your doctor and confirmed that this practice is suitable for you before attending.

  • You retain full responsibility for your own physical and general well-being in applying the instructions in these programmes to your own circumstances.

  • If you experience any pain or discomfort you agree to listen to your body, adjust your posture or stop altogether. 

  • You affirm that you alone are responsible for your own practice and safety.

  • You have read and agreed with the cancellation policy

 

Cancellations and Refunds Policy

Please note that I am a self-employed teacher and not a Yoga studio. I rely entirely on these classes and programmes as a source of income. Therefore any late bookings or cancellations may result in a loss of business and revenue.

I appreciate your support and understanding when it comes to booking and cancelling a class. 

In-person classes 

When you made a booking or purchase online. 

 Use your customer account to book, amend or cancel a class/appointment. 

  • Cancel 24 hours before class time and receive a full refund or credit 

  • Cancellations less than 24 hours or no show, no refund (loss of credit in case of a class package).

When you made a booking via text or Instagram, you must send a text to 083 446 8548 to cancel.

  • Cancel 24 hours before class time and receive a full refund or credit 

  • Cancellations less than 24 hours or no show, no refund (loss of credit in case of a class package). If the class was not paid in advance, you will receive an invoice for a 50% of the class price or appointment fee. If this is not paid you will not be able to make a booking without paying again. 

Class Credits/ Bundles/Offers/ Private Classes

All offers and class credits expire within 3 months of purchase. No extension is available (as the location may become unavailable, the class may be cancelled due to attendance etc). Please use your credits or private sessions within 3 months of purchase. 

Full refunds for these packages are available only 48hours after purchase. 

Online remote programmes (challenges)

Please note that after purchase you gain immediate access to these programmes which can be completed in only a few hours.

This is why no refunds for these programmes are possible. In addition, I am keeping the fees extremely accessible and they also cover the transaction fees and taxes. 

No extension is possible, to complete the programme you must purchase it again. 

Should you have any problems with accessing a programme please contact info@anastefan.ie

Should you consider that you have grounds to obtain a refund that is not set out above, you should email info@anastefan.ie.

 

Intellectual Property 

Please be advised that I reserve all rights to my intellectual property for my online content (programmes or classes) This means that you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.